Frequently Asked Questions

How to Take Care of Leather

If your leather feels too stiff when it arrives, massage and roll your it between your hands to soften it. Don't be afraid to work it well! The best thing to do with a brand new leather bag is to use it. The more you use it, the softer and more beautiful it will get. Over time, full grain leather darkens and develops a natural sheen or patina.

Spot clean your leather bag gently with a soft, damp cloth, using our completely natural Leather Cleaner. Allow the leather to air dry completely (8-24 hours) before you condition it. Do not immerse your bag in water or use heat like a hair dryer to speed up the drying process. 

Apply very small amounts of leather conditioner evenly on your entire leather bag. We recommend using our Leather Butter. You may also apply regular olive oil very sparingly as an alternative leather conditioner. The ideal time to condition leather to keep it healthy, supple and soft is about every 4-6 months.